Client Services

Security Solutions You Can Trust

Unarmed & Armed Security Officers

SMITH Protective Services combines the right people, the right training, and the right technology to deliver superior security services. Our security officers provide services across a variety of business sectors and are a force multiplier that provide great visual deterrent against theft, vandalism, and disturbances. With SMITH on the premises, customers can rest assured that their  assets and interests are protected.

Our goal is to have the most professional and knowledgeable security officers in the business. We have the training and processes in place to make sure that SMITH security officers are getting the job done. Each officer is carefully screened, thoroughly trained and continuously evaluated. Armed officers receive ongoing firearms proficiency and safety training so you can be confident in their performance.

 From the initial screening and selection of security officers, our goal is to meet and exceed your most stringent security requirements

Dispatch & Supervision

SMITH views dispatch as an essential function and too important to outsource to a third-party. That’s why SMITH operates its own dispatch. Your dispatcher will be knowledgeable about your account and will know the officers working with you, as well as the supervising officer. The dispatcher will know exactly what action needs to be taken.

Each officer is required to call dispatch every hour. If that call doesn’t come through, the supervising officer is sent to determine the cause of the delay. This protocol is in place for the safety of our customers and to achieve the level of service SMITH demands.

Silvertrac

An advanced patrol and reporting program that provides real-time, accurate data about your property and security workforce.

Access Control

Many property owners want to be able to control who has access to their property. SMITH offers its customers the latest access control technology to monitor and control ingress and egress at your facility, no matter its size. You can trust SMITH’s access control expertise.

Benefits of a SMITH Access Control System

  • Audit trails of people coming and going
  • Automatic report generation
  • Reports are admissible in court
  • Can be used as a theft prevention technique
  • Customizable for higher security locations within a facility

Available Access Control Technologies

  • Bluetooth
  • RFID (Including Toll Tags)
  • Bio-Metric

Mobile Patrol Services

The visible presence of a uniformed security officer can be a strong deterrent to the risk of theft, vandalism, and other disruptions. That enhances safety for residents, customers, employees, and visitors.

SMITH’s mobile patrol services are available 24/7 and can be customized to suit your specific needs. All SMITH vehicles are company-owned, GPS tracked, equipped with first-aid kits and emergency equipment, and are in superb working condition.

Smith provides services for:

CCTV

Our staff of security experts bring a range of experience and national security credentials, which will help meet your specific needs. The options of technology offerings today can be overwhelming, but we are here to help you determine what is best for your company.

Product offerings include:

  • All manufactures of Analog Cameras and IP Cameras
  • License Plate Recognition Cameras by www.messoa.com
  • Panoramic View Cameras by Arecont and Mobotix www.arecont.com
  • Hybrid or Network Video Recorders and Software Management Systems
  • Digital Video Recorders, embedded or PC based all manufacturers
  • Visitor Management Systems and Access Badging products

Video Analytics or VCA (Video Content Analysis)

Many vertical markets require super sensitive video detection software to analyze either human behavior, people counting, or motion detection. Video analytics can be within the hardware or software or within a single camera. Features of VCA include: Video Tracking, Object Detection, Facial Recognition, Motion Detection, Tamper Detection, or masking an area in or out.

ALL cameras can be viewed by remote access from home or a smartphone.  SMITH Protective Electronic Systems are eyes at the office to watch things when you are away. In the event of an intrusion, alerts can be texted or emailed to you immediately.

Intrusion Detection

A good security solution begins with prevention and detection of intrusion.  Our customers rely on SMITH to provide an integrated security solution that fits their needs and budget.

An Intrusion Detection system is an early-warning system that allows you to arm a perimeter and give you time to react and respond to the situation.

A smartphone app connected to CCTV allows you to verify an intrusion, which allows you to escalate the signal from simple alarm to a crime in progress which warrants immediate law enforcement response.

Product offerings include: DSC, Napco, Linear, and Honeywell.

Components of these systems include: motion sensors, glass breaks, door contacts, sirens/horns, communicators, keypads, and control equipment.

Electronic Reporting & Officer Tracking

Smith currently uses guard management software, which allows you the convenience of real-time, electronic reporting. Offering a myriad of reporting options, this system renders handwritten, paper reports obsolete. See where your officers are going, and what they are doing at that time. Many of the reports can quantified in terms of risk and liability – giving you all you need to know to mitigate your risk and liability.

Additional software features:

  • Daily activity and incident reports in liability and risk terms
  • Increased accountability from officers in completing tasks and checkpoints
  • Time-saving customization of reports
  • QR codes pertaining to task assignment, safety bulletins, and task completion

We provide our security services and solutions to a wide range of Texas businesses, including:

  • HOSPITALS
  • INDUSTRIAL PARKS
  • WAREHOUSES
  • DISTRIBUTION CENTERS
  • OFFICE BUILDINGS
  • SCHOOLS
  • AIRPORTS
  • MANUFACTURING FACILITIES
  • PORTS
  • MUSEUMS
  • HOMEOWNERS ASSOCIATIONS
  • APARTMENT COMMUNITIES
  • CONDOMINIUMS
  • NURSING HOMES
  • RETAIL
  • CONSTRUCTION
  • MUNICIPAL BUILDINGS
  • FINANCIAL INSTITUTIONS: BANKS, CREDIT UNIONS, & GOVERNMENT FACILITIES